Terms and condition
Terms and conditions of
Crochet Design spol s.r.o.
with registered seat at Kadaň, Fibichova 901
company registration number: 06081959, registered in the Commercial Register maintained by the County Court in Ústí nad Labem, Section C, File 39594, for the sale of goods in an online shop located on the domain www.crochetdesign.cz
Preamble introductory provisions
These business conditions are pertinent to purchase by internet order www.crochetdesign.cz made and conducted by the company Crochet Design Ltd. (Seller). These business conditions specify all the rights and obligations of the Seller and the Clients [Buyers, Consumers] in great detail. Unless the end Consumer [the Buyer] is not a contracting party relations closely adjusted by business conditions follow the Civil Code [NO. 40/1964 Coll.] and the Consumer Protection Act [NO.634/1992 Coll.]
The method of ordering goods and conclusion of the contract of sale
The order of the buyer is considered as a draft agreement. The contract of sale itself is concluded at the moment of delivery of a binding agreement of both the Buyer and the Seller with this draft agreement to the contract of sale (a binding confirmation on the part of the Seller is understood to be a telephone or e-mail confirmation). Mutual rights and obligations arise from the date of this contract of sale.
It is necessary to duly fill in all data and requirements stipulated on the electronic application for the validity of the order. The place of delivery is the address for service stated by the Buyer in the order form. The title in the goods shall pass to the Buyer immediately upon the acceptance and payment of goods.
Discrepancy in a contract of sale
Should the goods being delivered to the Buyer not correspond with the contract of sale the Buyer has the right to request replacement of said goods in accordance with the contract of sale free of charge and within reasonable time. In the event that such procedure is not possible the Buyer has the right to request a reasonable discount from the purchase price or to withdraw from the contract. This provision shall not remain in force should the Buyer have known about the discrepancy in the contract of sale before taking delivery of the goods or if he himself has caused the discrepancy in the contract of sale.
Should the goods have been delivered by the carriage company the Buyer shall check and shall find out if the contents of the delivery were damaged during the transport at the moment of taking delivery of the goods. Should the Buyer accept damaged goods from the carrier it is impossible to claim for any damage to goods occuring during the carriage and such damage shall not be in discrepancy with the contract of sale.
The date of delivery of goods
The goods which shall be available for delivery from the stock shall be dispatched 1 week after receiving the payment and delivered to the Buyer by the Czech postal service within the limit of its capabilities . The date of delivery of goods which are not in the stock is determined at the discretion of the distributor of the ordered goods. The date of delivery shall be fixed after the mutual agreement of the Seller and the Buyer.
The method of payment
The method of payment
1. transfer to the seller's bank account
The price and the way of transport
All prices are agreed prices and are agreed on the basis of the Seller´s offer. The Seller delivers the goods by the contractual carriage company i.e. the Czech postal service.
Repudiation of a Contract of sale
Repudiation of a Contract of sale on the part of the Buyer: Should the contract of sale be concluded by means of long distance communication the Buyer shall in compliance with §53 section 7 of the Civil Code have the right to repudiace the contract within 14 days of taking delivery of the goods. In that event the Buyer shall proceed in accordance with the following proceedure.
The proceedure for returning money
- Returned goods shall not be worn or damaged and shall have the tags as they were taken over.
- The goods stall be returned together with a copy of the receipt, and a printed and completed request for the return of the goods, which can be found herein, to our address, within 14 days.
- Money will be returned to your account.
The returned amount will equal the difference between the purchase price and the costs which the Seller incurred in connection with the delivery of the goods [carriage etc.]. In the event that the Buyer decides to withdraw from the contract he can also send necessary information by e-mail or registered letter or he can personally hand it over to the Seller.
Withdrawel of the contract on the part of the Seller. The right to change the price.
The Seller has the right to cancel the contract or any part of it in the following circumstances:
The goods are not produced or supplied any more.
In that event the Buyer will be informed and he will agree to the following procedure.
The valid prices are confirmed at the moment of the telephonic confirmation of the order. Should the valid price be identical with the price of the order, the price shall not be confirmed again to the Buyer and the goods are delivered for the valid price at the given moment of the order. Should the price be higher than the price of the order, the Seller shall immediately inform the Buyer of this fact; he may then either accept the price or refuse the order. At the moment of the telephonic order the Buyer is always informed of the valid price for the given order.
Complaints are settled in accordance with Act No. 634/1992 Coll. in the wording of the later regulations (the Civil Code) and Act NO. 634/1992 Coll., Protection of Consumer in the wording of the later regulations.
Personal data protection
Personal data (Name, address, telephone number, e-mail address, bank account no. etc.) which are a part of the order or became known during the registration of a new client, are considered to be discreet and are fully protected against unauthorized use. The client's personal data shall not be disclosed to any third parties other than to people taking an active part in proceeding the order (banks, carriers etc.). Such disclosure shall be confined to what is necessary for the effective performance of the order. The Buyer accepts the above mentioned business conditions by ordering the goods without reserve by the wording stated on the internet pages of the Seller on the day of placing the order. The Buyer also accepts the valid price of the ordered goods on that day (including carriege and postal fee). The Buyer is irrevocably obligated. Should the relations between the Buyer and the Seller not be determined by the business conditions, the particular provisions of the Commercial and the Civil Code or other valid legal provisions will take effect
Crochet Design s.r.o.
432 01 Kadaň
Tel.: 725 588 740
V Kadani dne 11. 11. 2018